I can't log in to the app. What should I do?
| If this is your first time using the app, you'll need to register and create an account before you can sign in. If you have already created an account but still cannot log in, please follow the steps below: - Open the app and select Sign In. - Select Forgot Password? - Enter the email address linked to your membership and select Reset Password. - Check your inbox and follow the instructions in the password reset email. Once you've reset your password, you'll be able to sign in using this. If you do not receive the email, please check your junk or spam folder. Make sure to use the email address registered with your account. Not sure which email address is linked to your membership? Search your personal and work email inboxes for emails from us. The email address that received these messages is the one registered to your account. |
